Leadership and the Art of Conversation

Kim H Krisco

Prima Lifestyles (May 28, 1997)

Reviews

Management by Conversation
This is a good basic book on how to be an effective leader through mastering the skills of effective conversation. Most communication takes place through verbally, therefore the way we carry out our conversation is very critical if we are to be able to resolve conflicts in the organization, the motivate teams, to negotiate effectively, to be good listeners, good coaches and to hold effective meetings.

The author presented effective techniques that should help managers and leaders to enhance their conversation skills. The author provides insights and practical advice that should help leaders and any other readers to examine how they carry out their conversation and how this can be improved upon.

This is a well written book that I found easy to read, follow and understand that helped me to improve my communication skills and therefore recommend it strongly.

It helps me understand and influence people everyday
This book is an easy read and has step by step techniques that are easy to use. It focuses on understanding distinctions of why people say something and then tries to help put it in a catagory that you can handle with a leadership decision to motivate and coach. Many times I was able glean powerful tools off just one page. I am just finishing my first year as a successful sales manager. Thank you Kim

You need not be a manager to read this gem!
Don't let the first chapter discourage you from reading this amazing book. Although written with managers in mind anyone can benefit from its wise statements. Krisco delivers all he promises in his introduction. You will learn about listening filters, coaching others, couching your ideas so that people will listen. This book is full of insights and pithy sayings that will make you reflect upon your whole life not just your work life. You will learn to understand the "little voice" in your head and learn about listening filters. This book will make you a leader. A leader is described by Krisco as someone who consistently produces extraordiny results. I just completed reading this book and intend to revisit it many more times. I highly recommend this extraordinary work!